Many years ago my wife and I were on a trip to Carmel, California for some shopping and exploring. On the way we stopped at a service station. As soon as we parked our car in front of the pumps, a young man, about eighteen or nineteen, came bouncing out to the car and with a big smile said, “Can I help you?”
“Yes,” I answered. “A full tank of gas, please.” I wasn’t prepared for what followed. In this day and age of self-service and deteriorating customer treatment, this young man checked every tire, washed every window – even the sunroof – singing and whistling the whole time. We couldn’t believe both the quality of service and his upbeat attitude about his work.
When he brought the bill I said to the young man, “Hey, you really have taken good care of us. I appreciate it.”
He replied, “I really enjoy working. It’s fun for me and I get to meet nice people like you.”
This kid was really something!
I said, “We’re on our way to Carmel and we want to get some milkshakes. Can you tell us where we can find the nearest Baskin-Robbins?”
“Baskin-Robbins is just … Read More »